TECHNICAL/CUSTOMER SUPPORT INTERNSHIP – SOUTH YARRA, VIC

AIPP/ April 15, 2019/

Confidential

Get an industry trainings at a program developer company and get an opportunity to expand your career horizon and professional network.

What’s on offer:

  • Full internship and learning opportunity
  • Work and be trained by management professional
  • Improve your leadership and project management skills
  • Receive academic credit from a real job experience
  • Opportunity to widen your professional network


Responsibilities:

  • Assist customers with best practices and feedback for outcomes measurement and reporting.
  • Support new implementations and existing customers through pre and post outcomes data collection stages.
  • Drive customer usage and adoption
  • Maintain and improve training material and onboarding collateral, including User

Guides, Knowledge Base, Webinars and Video Guides

  • Deliver pre-sales / post sales presentations, face to face and online training.
  • Work with broader technical team to feedback customer feedback and requirements.

 

Requirements:

  • You must have a passion for technology and strong technical abilities.
  • Experience in reporting, analytics, or BI platforms.
  • Demonstrated experience in evaluation using both qualitative, quantitative methods.
  • Strong Project Management and organisational skills including attention to detail
  • Excellent written and oral communication skills with a commitment to customer service.
  • Experience in Databases, CRM platforms (Salesforce advantageous)
  • Sound usage of Microsoft Office applications (Word, Excel)

 

NOTE:

There will be a program fee to enrol in this program to cover your insurance, training, etc.

YOUR NEXT STEP!

Apply NOW to be considered while this opportunity is still available. Please contact us NOW to organize a face-to-face consultation. Please quote the following reference: SS2019415-612-IT

To apply for this job email your details to CustomerService@AIPPTraining.com.au